Legal notice
Shipping Policy
Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
Shipping Times We ship to the United States and internationally. Estimated delivery times are:
- United States: 7-15 business days
- International: 14-21 business days
Please note that delivery times may vary due to customs processing, carrier delays, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order total. We offer free shipping on qualifying orders.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your order online.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at support@aquahavendecor.com and we will work with our shipping partners to resolve the issue.
Customs & Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer.